Community Support

We’re here for you.

Ideahaus supports your participation in our community, with a commitment to giving you the help you need, whenever you need it.

24/7 Live Online Support

Got an issue? Let’s resolve it.

Live support is available 24 hours a day, seven days a week. Across the community, anywhere you see the “Support” icon, you are a click away from a real person with answers about your membership level; how the community works; how to access content outside your level; and so on.

Click the chat icon anywhere in the site to ask support a question!

Email Support

For more complex questions, please email community@ideahaus.com. Please include your name, preferred method of contact, and your questions. Include any links, screen shots or messaging related to your issue so we can address your issue fully the first time.

We’ll respond to your email within 24 hours with an answer, or some next steps to resolve your issue.