Category: Advertising

  • A Commentary on Bad TV: Who’s writing this stuff anyway?

    A Commentary on Bad TV: Who’s writing this stuff anyway?

    Did you ever watch a television commercial and wonder, who wrote this stuff? I do. Every day.

    I watched Al Roker (ala The Today Show) on-camera for The Office Depot open with, “Who helps businesses and kids succeed?” Really? The Office Depot help kids and business succeed? Are you giving away school and office supplies for free because you’re a commodity retailer and customers can buy what you sell from any competitor, a grocery store, a drug store or by bulk at Costco. And are you tutoring or offering free consulting because that’s what kids and businesses need to succeed, not another pen supplier. And the close – “Life’s good when the kids are happy!” Really, Al? Really?

    Lipton Iced Tea details their three simple ingredients (two if sunshine is not an ingredient) in a spot as the Terminator-Tea girl catches a ride on a Vespa through downtown rush hour traffic to the zen-like close…

    August 20, 2011 | 3 Comments More
  • Case Study: Recruitment Advertising for Sony Electronics

    Case Study: Recruitment Advertising for Sony Electronics

    Situation: We worked with the Director of Public Relations of an Electronics Manufacturer in the business of building large-screen television sets sold throughout the world.

    Critical Business Issue: Although a market leader, the company’s greatest challenge was not being able to meet sales projections because they were not able to respond to dramatic changes in staffing requirements.

    Reasons: The company had expanded their global manufacturing plant capability and needed thousands of additional staff to run the new lines to capacity. Not running the lines at capacity meant not meeting the production projections. At times they would be required to generate 1000 new hires within 30 days notice, but were unable to deliver. Because of their stringent hiring requirements they experienced a 4:1 applicant to staff ratio. The company had formal recruitment programs and materials in place, but was perceived as “just another factory.” Prospective hires were…

    April 8, 2009 | 1 Comment More
  • Case Study: Advertising Campaign for Retail Convenience Stores

    Case Study: Advertising Campaign for Retail Convenience Stores

    Situation: We worked with the President and the VP of Marketing of a Convenience Store Chain operating 65 stores throughout Pennsylvania, Ohio and West Virginia.

    Critical Business Issue: Most of the stores in the chain were having difficulty meeting sales goals on a consistent basis. Many stores had missed projections impacting profits of the entire company.

    Reasons: The stores were perceived as a “local” chain and not on par with national competitors. Customers surveyed perceived no differential advantage over other convenience stores. Surveys also reported their customers’ perception of them as a Gas/Bread/Milk resource, although their product offering was far more expansive. Maintaining this wide product offering was a substantial investment and impacted annual profitability for the chain…

    March 1, 2009 | 0 Comments More
  • Case Study: TV & Radio for Newspaper Publisher

    Case Study: TV & Radio for Newspaper Publisher

    Situation: We worked with the VP of Marketing of a Newspaper Publishing Company in the business of publishing and distributing a daily newspaper in a major market.

    Critical Business Issue: The publisher decided to invest in developing a new section of the newspaper and the VP of Marketing was concerned with not meeting profit margins set by management. She was also concerned with not meeting advertising revenue goals needed to keep the section self-sufficient and not meeting product sales goals to sustain the effort.

    Reasons: Management had made a substantial investment in staff and production to develop a new section of the paper to access a new trend in information. The VP of Marketing was concerned with meeting a tight window of success provided by management to decide whether or not the section would continue. Readers would also have to perceive the value of the new section for the Publisher to generate subscriptions and single copy sales…

    March 1, 2009 | 0 Comments More
  • Making Sex Look Cool

    Making Sex Look Cool

    In the world of nightclubs, getting different cultural factions to party together is about as difficult as bringing the Serbs and the Croats to the same table. Pittsburgh has its share of black clubs, gay clubs, and big hair clubs and sports bars, but night spots where elements of these different lifestyles come together are few and far between.

    For the past seven years, Metropol in the Strip District has been our best shot at achieving a progressive urban mix. For almost a decade the venue has held up well, doing its part to keep what there is of a dance scene in this city simmering. Recently, however, Metropol owner Robin Fernandez decided it was time to raise the heat. In an effort to generate some new excitement and take Metropol back to the edge of what’s happening nationally in the club culture, he initiated the idea of “Sex and Violet’s,” and hired the South Side-based team of Ideahaus to carry the concept through…

    March 1, 2009 | 0 Comments More
A Commentary on Bad TV: Who’s writing this stuff anyway?

A Commentary on Bad TV: Who’s writing this stuff anyway?

Did you ever watch a television commercial and wonder, who wrote this stuff? I do. Every day.

I watched Al Roker (ala The Today Show) on-camera for The Office Depot open with, “Who helps businesses and kids succeed?” Really? The Office Depot help kids and business succeed? Are you giving away school and office supplies for free because you’re a commodity retailer and customers can buy what you sell from any competitor, a grocery store, a drug store or by bulk at Costco. And are you tutoring or offering free consulting because that’s what kids and businesses need to succeed, not another pen supplier. And the close – “Life’s good when the kids are happy!” Really, Al? Really?

Lipton Iced Tea details their three simple ingredients (two if sunshine is not an ingredient) in a spot as the Terminator-Tea girl catches a ride on a Vespa through downtown rush hour traffic to the zen-like close…

August 20, 2011 | 3 Comments More
Case Study: Recruitment Advertising for Sony Electronics

Case Study: Recruitment Advertising for Sony Electronics

Situation: We worked with the Director of Public Relations of an Electronics Manufacturer in the business of building large-screen television sets sold throughout the world.

Critical Business Issue: Although a market leader, the company’s greatest challenge was not being able to meet sales projections because they were not able to respond to dramatic changes in staffing requirements.

Reasons: The company had expanded their global manufacturing plant capability and needed thousands of additional staff to run the new lines to capacity. Not running the lines at capacity meant not meeting the production projections. At times they would be required to generate 1000 new hires within 30 days notice, but were unable to deliver. Because of their stringent hiring requirements they experienced a 4:1 applicant to staff ratio. The company had formal recruitment programs and materials in place, but was perceived as “just another factory.” Prospective hires were…

April 8, 2009 | 1 Comment More
Case Study: Advertising Campaign for Retail Convenience Stores

Case Study: Advertising Campaign for Retail Convenience Stores

Situation: We worked with the President and the VP of Marketing of a Convenience Store Chain operating 65 stores throughout Pennsylvania, Ohio and West Virginia.

Critical Business Issue: Most of the stores in the chain were having difficulty meeting sales goals on a consistent basis. Many stores had missed projections impacting profits of the entire company.

Reasons: The stores were perceived as a “local” chain and not on par with national competitors. Customers surveyed perceived no differential advantage over other convenience stores. Surveys also reported their customers’ perception of them as a Gas/Bread/Milk resource, although their product offering was far more expansive. Maintaining this wide product offering was a substantial investment and impacted annual profitability for the chain…

March 1, 2009 | 0 Comments More
Case Study: TV & Radio for Newspaper Publisher

Case Study: TV & Radio for Newspaper Publisher

Situation: We worked with the VP of Marketing of a Newspaper Publishing Company in the business of publishing and distributing a daily newspaper in a major market.

Critical Business Issue: The publisher decided to invest in developing a new section of the newspaper and the VP of Marketing was concerned with not meeting profit margins set by management. She was also concerned with not meeting advertising revenue goals needed to keep the section self-sufficient and not meeting product sales goals to sustain the effort.

Reasons: Management had made a substantial investment in staff and production to develop a new section of the paper to access a new trend in information. The VP of Marketing was concerned with meeting a tight window of success provided by management to decide whether or not the section would continue. Readers would also have to perceive the value of the new section for the Publisher to generate subscriptions and single copy sales…

March 1, 2009 | 0 Comments More
Making Sex Look Cool

Making Sex Look Cool

In the world of nightclubs, getting different cultural factions to party together is about as difficult as bringing the Serbs and the Croats to the same table. Pittsburgh has its share of black clubs, gay clubs, and big hair clubs and sports bars, but night spots where elements of these different lifestyles come together are few and far between.

For the past seven years, Metropol in the Strip District has been our best shot at achieving a progressive urban mix. For almost a decade the venue has held up well, doing its part to keep what there is of a dance scene in this city simmering. Recently, however, Metropol owner Robin Fernandez decided it was time to raise the heat. In an effort to generate some new excitement and take Metropol back to the edge of what’s happening nationally in the club culture, he initiated the idea of “Sex and Violet’s,” and hired the South Side-based team of Ideahaus to carry the concept through…

March 1, 2009 | 0 Comments More
Great Acoustics, Lousy Seats

Great Acoustics, Lousy Seats

This full-page ad for the local symphony – aimed, of course, at a youth audience – was preceded by a 1/4 page teaser of just the “for a good time” graffito.

“They brought us in for our pretty extreme ideas,” Kevin Popovic begins, then backs up to recite his original quote on the wall, a “Man from Nantucket’-ish limerick.

“The client proved skittish about that. They told us to lift something from the music’s text – food, drink and lust-,” he gives a nod of approval to the song cycle’s pagan themes, “This [Give me color...'] was tame compared to some parts. Then, we shot it in the symphony hall bathroom. The duotone has that ‘red light district’ look.” Popovic adds that the orchestra had been adamant about doing their ads in-house. They still made a big effort to keep this away from their older subscriber base…

March 1, 2009 | 0 Comments More
Remembering SWATCH

Remembering SWATCH

It’s because we pitched them back in the day as a little creative shop that could – but in the end we did not (there’s a very short story and a lesson at the end ;-).

So, we we’re doing work for a retailer in Downtown Pittsburgh who knew a Regional Guy at SWATCH who told us if we did work he liked he’d let us pitch to the forces that be. We put our best “heads” together to look at the brand that was the rage in the day.

Remember, everyone had at least on SWATCH watch, right?

Back to the story. So we developed this work that was “thinky” enough for the the fashion elite, deep enough for the true surf market, and stylish enough to contribute towards the expected creative SWATCH had brought via the product design. We worked on the visuals internally and finally decided on using a flatbed scanner propped with hands and baubles. On its side, we looked like a Mamogram in action with the sweeping light bar…

March 1, 2009 | 0 Comments More

Creative

A Commentary on Bad TV: Who’s writing this stuff anyway?

A Commentary on Bad TV: Who’s writing this stuff anyway?

Did you ever watch a television commercial and wonder, who wrote this stuff? I do. Every day.

I watched Al Roker (ala The Today Show) on-camera for The Office Depot open with, “Who helps businesses and kids succeed?” Really? The Office Depot help kids and business succeed? Are you giving away school and office supplies for free because you’re a commodity retailer and customers can buy what you sell from any competitor, a grocery store, a drug store or by bulk at Costco. And are you tutoring or offering free consulting because that’s what kids and businesses need to succeed, not another pen supplier. And the close – “Life’s good when the kids are happy!” Really, Al? Really?

Lipton Iced Tea details their three simple ingredients (two if sunshine is not an ingredient) in a spot as the Terminator-Tea girl catches a ride on a Vespa through downtown rush hour traffic to the zen-like close…

August 20, 2011 | 3 Comments More

Public Relations

The Devil is in the Details: User Experience Design’s Impact on Customer Retention

The Devil is in the Details: User Experience Design’s Impact on Customer Retention

A Chief Marketing Officer can create a broad sweeping, exceptional branding program but can lose countless customers based on the smallest, tiniest interaction—even something as simple as an online password reset.

This concept became crystal clear on a personal level past Saturday when doing something as mundane as ordering more coffee. I have a Keurig and I order K-cups from them online. Unfortunately, this time I could not get into my account. I tried the password reset feature, but it wouldn’t work.

Needing to reset my password is not a reason for me to “leave” Keurig. How Keurig handled my password reset is why. When I could not get in, I submitted a customer service request to Keurig and Googled “K-cups” which immediately lead me to Amazon.com to order my coffee…

October 13, 2011 | 7 Comments More